Mindanao LGU Goes High-Tech: Kauswagan Unveils 311 App for Faster, Smarter Services

Mindanao Pushes Digital Governance Forward

Kauswagan’s rollout of the 311 Kauswagan app represents a major step in Mindanao’s movement toward modern, data-driven governance. The municipality is now the first locality outside North America to implement the internationally recognized 311 system.

Key Features of the 311 Kauswagan App

• Service request filing for faster public service and improved digital governance
• Real-time advisories and alerts to keep residents informed
• Access to official documents for increased transparency
• Monitoring tools for municipal departments to support data-driven decisions
• Investment information updates to help potential investors track opportunities

Mayor Sonia Arnado highlighted that the platform will help the LGU respond more efficiently to community needs, prioritizing streamlined public service. Vice Mayor Rommel Arnado, who conceptualized the initiative, emphasized that digitalization enhances good governance, transparency, and accountability.

Kauswagan’s Drive Toward a Smart Municipality

The initiative forms part of the town’s broader digital transformation agenda. Through partnerships with 311 Philippines, Knewt Media of California, and TechDaddy of Cebu City, the system places Kauswagan among Mindanao’s leading adopters of digital public service tools.

Municipal leaders noted that the app brings government closer to communities by providing real-time updates on emergencies, local programs, and essential services.

Stay Connected With Mindanao’s Digital Progress

Residents, investors, and community partners are encouraged to explore the 311 Kauswagan app to stay informed on public service updates and Mindanao’s ongoing digital governance initiatives.